At LushDesires, we value your feedback and are here to help with any questions or concerns. Get in touch through any of the methods below.
About LushDesires
LushDesires is a UK-based retailer specialising in intimate wellness and adult products. We curate high-quality, body-safe products from trusted brands, delivering them discreetly to customers across the UK.
Our mission is to make shopping for intimate products comfortable, enjoyable, and empowering — with no judgment, just great products and excellent service.
Our Promise: Every order ships in completely plain packaging. No one will ever know what's inside.
Contact Methods
Postal Address
LushDesires
25 Cathkin Close
Glenfield, Leicester
LE3 6PW
Business Details
- Business Name: LushDesires
- Registered Address: 25 Cathkin Close, Glenfield, Leicester, LE3 6PW
- Email: lushdesires@outlook.com
What We Can Help With
- Order inquiries: Order status, tracking, modifications
- Product questions: Sizing, materials, recommendations
- Returns & refunds: Processing returns, refund status
- Payment issues: Payment methods, failed transactions
- General enquiries: Wholesale, partnerships, PRESS
Opening Hours
We operate primarily online, but our customer support team is available:
- Monday to Friday: 9am - 5pm (UK time)
- Saturday: 10am - 2pm
- Sunday: Closed
During busy periods, response times may be slightly longer. Thank you for your patience.
Order Queries
When contacting us about an order, please include:
- Your order number (LD-xxxxx)
- The email address used to place the order
- A clear description of your question or concern
This helps us resolve your query as quickly as possible.
Wholesale & Business Enquiries
Interested in stocking LushDesires products or partnership opportunities? Please email us at lushdesires@outlook.com with details about your business.
Press & Media
For press enquiries, interviews, or media inquiries, please contact us at lushdesires@outlook.com.
Feedback
We'd love to hear your thoughts! Whether it's feedback on our products, website, or customer service, your input helps us improve. Send your thoughts to lushdesires@outlook.com.